1, the male employee standing

 How do?

A: The eyes face forward, head is shoulder level, lower jaw slightly close, to come forward abdomen; hands of natural cross at the back; feet apart, shoulder to shoulder with the shoulder width or slightly wider.

2, female employees standing, how do?

A: The eyes face forward, head is shoulder level, lower jaw slightly close, to come forward abdomen; his hands crossed on the abdomen or around the right hand take the left hand on the tiger's mouth close, fingers slightly bent; feet close together or were T-step.

3, when talking with the guests standing, how do?

A: The eyes of the guests stay in the triangle nose and eyes; and guests at the 60-100 cm distance between; with the guests too close, a violation of the privacy of the guests, two guests have the pressure to make sense; too far away with the guests, a need to speak loudly, two seem distant.

4, when the direction for the guests, how to do?

A: thumb bent, close to the index finger, and the other four fingers straight and close together, fingers in the direction toward the male employee shot a powerful, elegant shot female employees. Guests with a finger is not the direction.

5, walk, how to do?

A: Any time greeting guests, supervisors and colleagues, not looking right or left shoulder or down at ground shaking; male employee at the front line both sides of the footprints, footprints in front of female employees on a straight line; little toes point to the power , floor center of gravity in the foot joint between the thumb and index finger, and makes people feel full of flavor and flexibility.

6, head to meet the guests, how to do when its way?

A: The line on the right side, step right foot right in front of a half step, the body turn to the left; 30 degrees bow or nod ceremony, greeting guests.

7, guests come from behind, their way, how is it done?

A: stop the body turning to the left of the guests, half a step to the side instincts to subside somewhat, and nodded ceremony,UGG shoes, greeting guests.

8, bid farewell to the guests, how to do?

A: walk in the front or back of the guests from 60 to 100 centimeters,UGG boots, guide guests to the front door of the direction of reaching, smiling politely with the customers say goodbye.

9, called guests, how do?

A: The general said the men, Mr., unmarried women said the young lady, married women, said his wife; who can not confirm whether married Western women, regardless of age, only / lady \not available, \

10, as guests for the presentation, how to do?

A: Introduction to the young old; to introduce the low post position high; the man introduced to a woman; to introduce unmarried married; the personal introduction to the group.

11, was introduced to how to do the time?

A: If sitting, stand up immediately; was introduced both nodded to each other; the two sides shook hands and exchanged greetings with several at the same time.

12, shaking hands with the guests, how to do?

A: The time is shorter, usually 3 to 5 seconds and simply say a few words of greeting or courtesy; must be smiling, watching each other and greeting each other; hand forced moderate, not too light or too heavy; on the lower levels, between superiors first hand; old, young, between the old man to see first hand; President, between Miss, miss the first hand; winter gloves off first handshake again,Discount UGG boots, not wearing a hat in the room with the guests handshake; not hands folded and two people shake hands.

13, when the bow with the customers how to do?

A: stand at attention, the upper body 30 degrees forward, his hands hanging in her lap; other Shouli were present in return, the recovery at attention position.

14, salute when the line with the customers, how do?

A: Put your hands up and shoulder level, palms facing out swinging gently, politely smile and greeting to the guests.

15, for the guests to help arm, how is it done?

A: The smooth surface under the stairs or in the past, the response to the old man, ladies and to help arm; help arm generally only light Rotary elbow, body slightly side guests.

16, delivered the bill to the guests, how do?

A: upper body forward, customers will be facing the bill text; if the guests sign the bill, should open the cap of a pen, pen against his right hand single-handed, left-handed delivery pen.

17, acceptance or delivery of a business card, how do?

A: accept or send to the card with both hands, read out the card on the other side of the title and name; the cards for proper handling,UGG boots cheap, not free throw put; without card echo, apologize to the other side.

18, when the elevator together with the customers how to do?

A: The elevator door opened, the hand press and hold the elevator or the elevator door electric eye sensor switch, not to elevator doors closed; the other hand, motioning to the guests first enter the elevator; into the elevator, should stand in direct board before the floor for the guests want to go by; if more than half-way before the guests leave the elevator, guests should say \.

19, when you send flowers to the guests, how to do?

A: Do not give the guests get all the white flowers; congratulations or condolences, the cliffs can be sent to pink flowers, azaleas, or Huang; the general case can carnations or orchids sword.

20, with guests ride cars, how is it done?

A: The right side rear seat's first, second left, ranking third in the seat, next to the driver seat minimum; off, the fourth

from front seat to get off first, and then the car door for the seat the guests.